Global Hospitality Academy

Global Hospitality Academy

We provide custom-made training courses for our partners, often also 'on the job'. Many hospitality training courses, but also professional training courses because there are no specific training courses for many airport-related positions. We develop these within our own training institute SST Security Safety & Training, where the trainers write a training plan, develop course materials and give the courses. The performance of the students is closely monitored and the training is completed with a certificate. Our trainers have the specific professional experience and have often done the work themselves for quite some time. Our quality controllers in the workplace closely monitor the performance of the employees and, where necessary, employees receive refresh training.
TRAINING

The Institute for Training in the Travel World


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Global Hospitality Academy

MENA REGION

TRAVEL GUIDANCE

Working in the travel industry as a tour guide / guide is an attractive prospect for many.

Sunny holiday destinations, cheerful travelers and lots of free time. You imagine a job where you have nice contacts and where you see something of the world.

An image that is largely correct. Yet the work of the tour guide is more than that …….

Much is required of you. A little flair and a good presentation is not enough. If you are not well prepared, there is a good chance of disappointment. And that is why you must have the necessary luggage.

And you get that in the practical training courses of the Global Hospitality Academy.

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PASSENGER ASSISTANT ( PA )

Passenger assistants are the face of the airport which is the airport represent daily. They are the first point of contact for zowel passengers like

Staff members. By training these passenger assistants on hospitality creates opportunities for you to become more aware, smarter and more customer-oriented work and to increase the attractiveness and image of the airport.

(compared to other airports).

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OTHER

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